Benefits
Incidents can throw the whole team off its course. The Incident Log workflow makes it easy to flag issues using Slack or MS Teams, enabling team-wide visibility of an incident's latest status and allowing proactive troubleshooting.
How to add this workflow
It's a simple 4-step process:
1. Add Geekbot to your workspace/team
2. Select the Incident Log templates page
3. Include your teammates from the Participants block
4. Select a broadcast channel to post reports
And don't forget to publish your settings 🙏
You're all done! Leave it to Geekbot to tell your team about the new workflow and give them a heads-up about when the first one will arrive 💫
Best practices
Pick a broadcast channel focused on incidents and bugs
Always add the latest incidents so that the report becomes a single source of truth