Incident Log

Learn how to set up your incident log workflow in just a few clicks!

Tasos Efkarpidis avatar
Written by Tasos Efkarpidis
Updated over a week ago


Incidents can throw the whole team off its course. The Incident Log workflow makes it easy to flag issues using Slack or MS Teams, enabling team-wide visibility of an incident's latest status and allowing proactive troubleshooting.

How to add this workflow

It's a simple 4-step process:

1. Add Geekbot to your workspace/team

2. Select the Incident Log templates page

3. Include your teammates from the Participants block

4. Select a broadcast channel to post reports

And don't forget to publish your settings πŸ™

You're all done! Leave it to Geekbot to tell your team about the new workflow and give them a heads-up about when the first one will arrive πŸ’«

Best practices

  1. Pick a broadcast channel focused on incidents and bugs

  2. Always add the latest incidents so that the report becomes a single source of truth

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