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Incident Log

Learn how to set up your incident log in just a few clicks!

Tasos Efkarpidis avatar
Written by Tasos Efkarpidis
Updated over a month ago

Benefits

Incidents can throw the whole team off its course. Geekbot's Incident Log makes it easy to flag issues using Slack or MS Teams, enabling team-wide visibility of an incident's latest status and allowing proactive troubleshooting.

How to add this template

It's a simple 3-step process:

1. Select the Incident Log from the templates page

2. Include your teammates from the Participants block

3. Select a broadcast channel to post reports

And don't forget to publish your settings. πŸ™

You're all done! Leave it to Geekbot to tell your team about the new Incident Log and give them a heads-up about when the first one will arrive. πŸ’«

Best practices

  1. Pick a broadcast channel focused on incidents and bugs

  2. Always add the latest incidents so that the report becomes a single source of truth

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