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Incident Log

Learn how to set up your incident log in just a few clicks!

Tasos Efkarpidis avatar
Written by Tasos Efkarpidis
Updated this week

Benefits

Incidents can throw the whole team off its course. Geekbot's Incident Log makes it easy to flag issues using Slack or MS Teams, enabling team-wide visibility of an incident's latest status and allowing proactive troubleshooting.

How to add this template

It's a simple 3-step process:

1. Select the Incident Log from the templates page

2. Include your teammates from the Participants block

3. Select a broadcast channel to post reports

And don't forget to publish your settings. πŸ™

You're all done! Leave it to Geekbot to tell your team about the new Incident Log and give them a heads-up about when the first one will arrive. πŸ’«

Best practices

  1. Pick a broadcast channel focused on incidents and bugs

  2. Always add the latest incidents so that the report becomes a single source of truth

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