Benefits
Incidents can throw the whole team off its course. Geekbot's Incident Log makes it easy to flag issues using Slack or MS Teams, enabling team-wide visibility of an incident's latest status and allowing proactive troubleshooting.
How to add this template
It's a simple 3-step process:
1. Select the Incident Log from the templates page
2. Include your teammates from the Participants block
3. Select a broadcast channel to post reports
And don't forget to publish your settings. π
You're all done! Leave it to Geekbot to tell your team about the new Incident Log and give them a heads-up about when the first one will arrive. π«
Best practices
Pick a broadcast channel focused on incidents and bugs
Always add the latest incidents so that the report becomes a single source of truth