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How Geekbot makes billing crystal clear?
How Geekbot makes billing crystal clear?

Know what you pay :)

Panos Mavrikos avatar
Written by Panos Mavrikos
Updated over a week ago

Geekbot loves transparency. That applies across the board, including on bills, so... here goes: any time you buy a Geekbot subscription, you only pay for active workflow participants.

What does this mean in practice? Well. 🧐

  • Say you have a team of 100 members...

  • ...but only 15 of them participate in workflows...

  •'ll only pay for these 15 members.

...and to top that off, when a participant is removed from all workflows, we'll credit any unused funds straight to your account β€” this way, you'll never lose money!

Wait, what exactly is an 'active' participant?

An active participant is anyone who takes part in one or more workflows. A person takes part if they manage the workflow, view a report, or have dashboard access. And every active participant is billed just once, regardless of the number of workflows they participate in.

What if I add a new member halfway into a billing cycle?

No matter when you add a participant to a workflow (whether at the start of a billing cycle or halfway through), Geekbot will only ever charge you for the remaining time of the current billing cycle.

Let's give you a 'for instance'... πŸ‘‡

For instance, if you add a new participant 10 days into your billing cycle, on your next renewal, you'll be billed an extra $2. This is calculated by dividing $3/participant/month by 30 (days in the month), then multiplying it by 20 (the number of days remaining in the month).

What if I pay annually?

Just as simple: if you pay annually, we use your existing credits to cover any additional participants. If you spend all your credits before the billing cycle is over, you will be charged for the remainder of the year in line with your new participant count.*

*Note: you are always notified 7 days before this charge.

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